Absolutely. All of our coffee is USDA Organic certified and third-party tested to be free from mold, mycotoxins, and heavy metals.

👉 View the testing here

We use only water-based decaffeination: Swiss Water and Mountain Water Process — no chemicals, ever.

👉Shop our decaf coffee

“Allergen-free organic coffee?”

Yes. Our facility is USDA Organic certified and free of all common food allergens. Even our flavored coffees are crafted using allergen-free, plant-based flavorings.

“Is Java Planet coffee halal? Is organic cane alcohol actually alcohol?

We use a USDA-certified organic cane alcohol during the flavoring process as a natural carrier for organic extracts. It’s not drinking alcohol and it evaporates leaving zero alcohol in the finished coffee. This makes it safe for people avoiding alcohol for health, religious, or recovery reasons.

Our natural flavors are derived from plant, vegetable, or fruit material and do not contain any artificial or synthetic additives. It is also allergen-free, and complies with strict USDA Organic standards. We never use synthetic flavorings or chemical additives.

Bird Friendly® certification from the Smithsonian means our coffee is grown under a forest canopy that protects migratory birds and other wildlife while preventing deforestation. By choosing it, you’re supporting biodiversity in some of the most diverse ecosystems on Earth.

👉Shop our Bird Friendly® coffees

Yes. We work only with farms that are USDA Organic certified and meet strict environmental and social standards. This helps ensure fair treatment for farmers and long-term protection of the land.

Store coffee in an airtight container, in a cool, dark place. Avoid the fridge or freezer as it can affect flavor and freshness.

Yes! Most of our medium and medium-dark roasts are ideal forsuperautomatics, as we roast to minimize surface oil.

For peak flavor, we recommend enjoying it between day 3 and day 14 after roasting.

Although each bag carries a one-year expiration date for safety and quality, we recommend using it within three months of purchase for the best taste experience.

No we do not ship outside of the US. You may use a service such as MyUS or USA2Me to order Java Planet coffee and have it shipped to you outside of the United States.

Our subscription program delivers your favorite coffees automatically at the frequency you choose. You can pause, skip, or cancel anytime from your account dashboard — no fees, no lock-ins.

From the navigation bar on our website select Subscription>Manage Subscription. Enter your email and you will be sent a one time password to enter. Once you are logged in you will be able to make changes to your subscription. This video will show you the various ways you may skip, pause, swap, add, edit, or even cancel your subscription.

Trouble receiving your email notifications? Sign up for SMS notifications.

Email us at jpcustomerservice@help.jporganiccoffee.com or call 813-242-4805. Our hours are Monday–Friday, 9 AM – 3 PM EST. If we do not answer, please leave a message with your time zone and a good time and number to call you back.

Please contact customer service as soon as possible. If theorder hasn’t shipped yet, we’ll be happy to update it for you.

Reach out to us with your order number and photos if possible, and we’ll make it right immediately.