Have questions?

Click on some of the most frequently asked questions below to see if we have your answer.

How fresh is the coffee when it's shipped to me?

We promise your coffee will have been roasted within 14 days of shipping. Often it is even fresher than that!
Is this coffee ground or whole bean?

On our product pages we have the option to select whole bean, coarse grind and drip grind.
What are your coffees flavored with?

Although some of our, like the Sumatra, say on the description "hints of chocolate" or "fruit notes" these flavors are naturally occurring - such as in wine.

We do produce flavored coffee. These coffees are flavored with organic certified oils that use organic cane alcohol, organic glycerin and organic flavors (derived from plant, vegetable or fruit material and does not contain any artificial or synthetic additives)
Is your coffee gluten, nut, allergen free?

We roast only coffee in our USDA organic certified facility, and no other food products are allowed in that area and thus the coffee is allergen free.

The organic flavorings used in our falvored coffees are also made without allergens in a USDA certified facility and thus is allergen free.
What is Bird Friendly Certified?

Simply put, Bird Friendly coffee comes from farms that provide good, forest-like habitat for birds. Bird Friendly coffees are shade-grown, meaning the coffee is planted under a canopy of trees, rather than land that has been cleared of all other vegetation.

Bird Friendly coffees are also certified organic, meaning they are grown without the use of chemical pesticides that are harmful to the environment.

Each of our Bird Friendly labeled coffee bags contain 100% Bird Friendly coffee.
How is your coffee decaffeinated?

All of our coffees - including our decaf - are USDA Organic certified. Thus our decaf’s have to be water processed.

There are two water decaffeination processes - swiss and mountain. They both use water - just in slightly different methods - to extract the caffeine.
How much grounds should I use per cup?

We recommend 1 to 2 tablespoons of ground coffee for every 6 ounces of water depending on how fine you are grinding the coffee and which brew method you are using. If you find your coffee is bitter or sour you can adjust the grind to be larger and/or decrease the amount of grounds to water ratio.
Can this coffee be used in a French Press?

Yes! French press brewing requires a coarse grind - and any of our beans can be ground that way and used in a French Press.
Can this be used in an espresso machine?

Yes, if ground fine.
What is the difference between espresso beans & coffee beans?

They are the same. Many roasters produce a blend of coffees that give the flavor and crema for a great espresso. But technically any coffee bean ground very fine can be used to make espresso.
Is this coffee low acid? What is the PH level?

There is no official certification or test for low acid coffee. One can conduct a test with a ph meter or ph test strips - but part of what you are testing is the water used to brew the coffee. A test like this could be skewed by using alkaline water.

You can read article after article about low acid coffee and find conflicting information.

We go on customer feedback - because to us that’s really what matters.

We have been in business for over 10 years and have countless testimonials from customers. The most popular coffee among our customers with acid issues is 1) Colombian 2) Guatemala 3) Peru & Decaf Peru.

Some customers have found that just switching to organic coffee - no matter which coffee - has eliminated their “acid stomach”.

There are other tips such as drinking and using alkaline water to brew your coffee, and some even put a small amount of baking soda in their coffee to increase alkalinity.
Does your low acid coffee have the same amount of caffeine as regular coffee?

Yes, caffeine levels may vary slightly from coffee to coffee, and your coffee to water ratio when brewing. Also medium roasts have more caffeine than dark roasts - but these variances are not overly significant.
Do you have a decaf low acid coffee?

The decaf coffee most popular with our customers that have acid issues is our Decaf Peru.
Why are my beans oily? or dry?

Coffee oils are released a) over time and b) with higher roasting temperatures.

Some people think oily beans are best because they smell and look wonderful! The oils do carry the taste and aroma that coffee is known for. However as the oil comes out of the bean - it loses that flavor and aroma.

Why are the beans dry?

Some people think dry coffee beans mean they are old or flavorless. But that is not necessarily the case. Fresh roasted coffee - especially medium roasts still have the oil locked inside the bean. The higher the roast temperature and as time goes by the oils come out - giving them that glossy look and great aroma - that is quickly going away.

So just because the bean is dry doesn’t mean it’s old or flavorless. You can read more about this on our blog.
Do you test for mycotoxins?

We do third party test the coffee to ensure they are free of mold and mycotoxins.
How fresh is your coffee?

We put the date roasted on the coffee we ship from our warehouse, as well as the expiration date.

Many companies only put an expiration date leaving one to wonder when it was roasted. The coffee we ship from our warehouse is roasted within two weeks - often the same day as being shipped.
Where are your beans sourced from?

We source beans from many different countries such as Colombia, Guatemala, Peru, Ethiopia, Sumatra and more.

Do you direct source your beans?

Occasionally. As a small family roaster we are not yet to the point of being able to consistently trade directly with farms. We have a great broker that works with the farms, and handles transportation and logistics so we can focus on the quality of our roasting.
What is the best way to store my coffee?

Use an airtight container to store your coffee after it is opened.

If you will not be using the coffee right away store your coffee in the freezer until ready to use, and then when opened store in an airtight container.
My question isn't answered here. How do I reach someone to get it answered?

Thes best way to reach us is by email at customerservice@java-planet.com. You can also call us at 813-242-4805 M-F 9 am to 4 pm.

Customer Reviews

from 2376 reviews

Best flavor

Love this line of coffee. It’s not burnt or too acidic, it’s the first coffee that does not impact my continued heart burn.

Jessalyn Memont

05/07/2023

Peru Organic

So happy!!

Thank you for asking what we thought of our new coffee. We’ve just returned to the US after living in Malaysia for 6 yrs and we’ve been looking for coffee beans. My daughter uses your coffee and we’ve enjoyed it when we visit, so decided to try it and have now found our coffee bean!!! YAY!!

Brenda Hollingsworth

05/03/2023

Papua New Guinea

Smooth and rich!

This espresso did not disappoint!! I need to try the other blends now! I’m reordering asap. the taste is smooth, bold, rich and so enjoyable. Plus, that it’s organic makes it 100x better.

R. K.

04/29/2023

Espresso Organic Blend

Low acid coffee with health benefits - 10 STARS

This coffee is new to me as recommended by my holistic doctor. The low acid truly makes a monumental difference in taste and how I feel!!! Wish I could turn back time and have this sooner. THANK YOU!!!!!!!

Christina Matarese Schuur

04/28/2023

Guatemala Organic

Legendary

This is the only coffee I will drink now. I’m on an animal based diet and have to be very particular with what I consume or my psoriasis will flare up. That being said I just can’t give up my coffee. This coffee is amazing and causes no issues for me and I love it. Ground coarse is the way to go if you use a traditional coffee maker in my opinion unless you have time to grind it up yourself. This coffee is a game changer. Love it.

J.B.

04/19/2023

Colombia Organic

DELICIOUS and Did Not Disappoint

I’ve tried other organic coffee delivery services and this one is definitely the winner! When it arrived and I opened the box, the inviting aroma of premium coffee filled my house for hours. The cost is very reasonable and the coffee is delicious. Other coffees may also be gentle on the stomach, but this is the first brand I’ve found that doesn’t sacrifice its flavor to be so.

Anonymous

08/27/2021

Colombia Organic

Life’s rewards

Enjoying a cup of Guatemala, binoculars, and birds. Coffee is NOT bitter. Best coffee I’ve found so far for my taste buds and it’s grown bird friendly. Well done!!

KURT GARVER

06/17/2021

Java Planet Coffee

Best 🐦 friendly coffee!

When on a birding adventure we decided that we wanted to vote with our $ and support our 🪶friends. This is great coffee that is low in acid and good for the environment/ people. The French press is double walled and the price is a deal.

William Caulway

05/27/2021

Java Planet Coffee

Fresh and delicious

I just upgraded my espresso machine and wanted to try some fresh beans. I’d been using grocery store beans up until. This. blend gave me a beautiful crema and a delicious flavor. I’ll never go back to grocery beans, you have me hooked.

Chris Deneweth

05/08/2021

Espresso Organic Blend

Thank you Java Planet! I can enjoy coffee again!!

I searched the internet and that goodness found Java Planet! Organic, low acid, decaf coffee! I couldn't believe it! It is fabulous!! Customer service is so helpful if you have any questions. I was able to purchase with confidence! I got the coarse ground so I could use my French Press. I can once again enjoy fresh coffee in my own home without the stomach upset!

Wendy Tobiska

03/23/2021

Decaf Peru Organic

An outstanding coffee

A full flavored dark roast without the bitterness that has ruined other dark roasts for me.

Brian Curtis

03/06/2021

Papua New Guinea

Love the coffee!!

Java Planet never disappoints! Great quality organic coffee at great prices! I am very picky about my coffee and love these beans!

Christine C.

03/04/2021

Low Acid Coffee Set

Best coffee EVER!

I can't tell you how pleased I am to have my favorite coffee again. My local grocer used to sell it but discontinued recently. Once again, morning is something to look forward to.

Michael Reesnes

02/23/2021

Sumatra Organic

Best coffee Ever

This is by far the best coffee I’ve ever had! I love that it’s not bitter at all. The taste is amazing. Already ordered another 5lb bag! Thanks for making a great cup of coffee!

Steph

02/10/2021

Guatemala Organic

Low acid choices!

I love the low acid coffees! No more heartburn, and with decaf low acid I can have coffee all day!
I gifted this set to my daughter so she could try Java Planet. She’s loving the low acid coffees too!
You can subscribe for auto delivery and save a few dollars too! Free shipping at $50, it’s quick!

Oregon Farm Girl

01/21/2021

Low Acid Coffee Set

What are people saying about Java Planet Coffee?

Java Planet Peru Organic Coffee Is Great Tasting Coffee

The Java Planet Peru Organic Coffee is great-tasting coffee! It not only has great flavor, but the low acid content is easy on the stomach too! I can't wait to see the bottom of the bag so I can order more! Thank you!

Costa Rica Coffee

The Costa Rica Organic Coffee was delicious...good flavor and low acidity. I will be buying more in a couple of months. Thank you!

Delicious

This coffee is delicious! I love both the Colombia and Guatemala! I can’t decide which one I like more!

Smooth!

I had been noticing that I would cough for a little bit after drinking regular coffee. This mold free coffee has been a game changer. No more coughing!

Great coffee

I noticed the freshness before I brewed my first cup. I bought decaf and low acid and it does not bother my stomach at all. I am going to order a flavor in my next order. This has been a great find for me and my daughter. Thank you

So much better than the other coffee roasters. I try other sources for coffee but it’s pointless since i just have to come back to Java Planet

yum

Coffee is great...customer service is great.

The coffee is amazing. It smells so good and when we save it for ice, it tastes even better.

Best Coffee Ever!

Review I enjoy drinking this coffee as a cold brew, with 8.8 alkaline water it is acid free, delicious and makes my morning!

Awesome!!!!

Love this coffee for the nutrition and also taste. Highly recommend!!

Excellent Dark Roast Coffee

I love coffee! Because of previous mold exposure, I am hyper-sensitive to mold and caffeine. Java Planet coffee is mold free and the Decaf Sumatra is excellent! I have not had any flare ups which makes this a safe coffee for me to drink! So happy! Thank you Java Planet!!

Love the Papua New Guinea

We sampled this coffee at a farmer's market and both loved it immediately. This dark strong coffee suits our taste.

Great

Delicious smooth coffee

Great coffee

I used to buy Don Pablo coffee for my espresso machine but it took a month to receive my orders so I switched to Java Planet Decaf Peru blend and I'm glad I did I like it alot better then the Don Pablo and the service was fast can't wait to order more.

Delicious!

This coffee was smooth and delicious

Best decaffeinated coffee

for those who don't do caffeine well, Peruvian Decaf is the best, especially in a flat white.

Guatemala is the only one for me!

I was so happy to receive my Guatemala coffee beans! I live outside of the US and always look forward to buying these beans on my trips to Florida. These beans are by far the very best I have ever encountered. They are smooth, with an oh so subtle nutty flavour. I drink my coffee with frothy steamed whole milk. All my family members look forward to receiving bags of Java Planet coffee beans which I bring back for them.

the coffee is excellent!!we love the smell and taste-good job.

Great

Very smooth and strong

One of my favorites!

good, but dark

I like it alot, but wish it could also be roasted lighter.

Peru Organic Coffee Beans-My favorite!

This coffee is exactly what it says it is; smooth and mellow. I have introduced this coffee to many others and they love it too. A great coffee to sip on the front porch any day, especially on a rainy day.

Colombia

Favorite!!

We love this coffee!

Great flavor, wide selection, affordable and fast shipping! It's a yes from me!

Sumatran organic

My favorite.